Legal
The full set of policies that govern how ZIVOLABS operates, what we promise you, and what we ask from you in return.
Privacy policy
How we collect, use, store, and protect your personal and health data under the DPDP Act 2023.
Terms of service
The agreement that governs your use of the ZIVOLABS platform.
Telemedicine consent
Your rights, the doctor's duties, and the limits of remote care under India's 2020 Telemedicine Practice Guidelines.
Refunds & returns
When refunds are issued, when they aren't, and how to raise a billing dispute.
Patient bill of rights
Every right you have as a patient — information, consent, choice, dignity, privacy, safety, redressal.
Medical disclaimer
What ZIVOLABS is — and isn't — meant to do.