What to do if your pen runs out mid-week

Used a partial dose by accident? Pen empty before the next refill arrives? Don't improvise.

Pre-filled pens are designed to deliver exact doses

If your pen is empty before the next scheduled dose, you've either had a faulty pen, miscalibrated dose, or accidental discharge.

What not to do

Don't 'top up' from a friend's pen. Don't switch brands mid-cycle. Don't double the next dose.

What to do

Message us with the situation. We dispatch a replacement same-day or next-day in major cities, and bridge any timing with a recalibrated dose.